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Products & Services

Annual Technical Support

Application Support

* Provide programming suggestions to improve performance and reliability on a one on one basis with programmers.
* Provide dump analysis and other problems analysis functions.
* Provide debugging assistance for problems such as storage violations, data integrity and performance problems.
* Review application software packages. Provide evaluations.
* Review and improve procedures used by programmers such as compile and testing procedures.
+ Provide application design reviews. This prevents design errors becoming production problems.
+ Provide mainframe to PC design assistance.
+ Provide PC application development strategies. This may include demonstrations of various PC development tools.
+ Assist with COBOL II/370 or COBOL/MVS/VSE conversions.
+ Provide tools to perform automatic conversions at reduced rates. COBOL 1 and macro CICS conversion tools are available.

Items marked with a "+" indicate an extended service and are included are part of an extended service contract. Some "plus" items can be purchased separately.


| System Programming Support | Application Support | Operations Support |
| Administration and Documentation | Training | Software | Common Questions | Selection Criteria |
| CICS Installation & Tuning | CICS Monitors & Utilities | CICS Conversions |
| VTAM & NCP Installation & Tuning | Annual Technical Support | Training |
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